Support

On Demand/SaaS

With Protégé, we provide more than asset management software. Our hosted solutions include not only feature rich software, but also implementation, maintenance, training, support, application management, integration and customization services, and on-site hand-holding to enable a quick and productive ramp-up. With Protégé, there’s no software to install and no hardware to purchase. All you need is an internet connection and a web browser.

Your data is always secure, and maintained on servers in a world-class data center where it’s backed up multiple times daily. We take care of the hosting, so you can focus on solving problems. When new features are released, we'll send you an email letting you know they are in the product. Think about that, no upgrades to install! Easy, secure, and you are in complete control.

Advantages of SaaS (or “On-Demand”) Solutions

Faster implementation and ramp-up time
Lower upfront and ongoing costs
No additional IT infrastructure for servers, networks, and storage and IT resources to support these
No additional IT application support staff
Guaranteed service-level agreements (SLAs)
InCircuit provides an enterprise-class infrastructure with appropriate servers, networking, and storage systems,
InCircuit provides regular and frequent application upgrades; regular customer data backups and required restores; and comprehensive security and compliance